Hair, & Nails
Frequently Asked Questions
Do you have a question about our office policies? Our Fox Valley Dermatology, S.C., FAQ may clear things up!
Do you accept my insurance?
Please see our list of accepted insurances If you do not see your specific insurance on that list, please contact your insurance provider to see if Fox Valley Dermatology, S.C., or Shaun P. McDonald, MD, is in-network. You can also contact our office for additional clarification if needed.
How long will my appointment take?
If I am running late for my appointment, will I still be seen?
Do you offer payment plans for account balances?
Payment plans are available for individuals who are unable to remit payment in full. Payment plans must be established with our billing office, Medical Resource Management, at 920-426-2211 or 800-772-7179. Please call them to discuss your options.
Do I have to pay a co-pay at my follow-up appointments?
What do I do if I need a prescription refill?
Monday - 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 12:00 PM
Saturday & Sunday - Closed